Hello,

Will be very nice to have such interface to connect my ouw implementation of import engine to DeskZilla database.

Thanks!

Hi!

Thanks for the idea - from the very beginning we are building Deskzilla as a platform that supports plug-ins. However, we can't open API until it is stable enough. Right now it has quite a long way to go to become stable.

What database are you planning to import? We are going to work on JIRA integration soon.

Best regards,
Igor

ClearQuest

Great!
We'll try to come up with API asap.

Regards,
Igor

BTW, 'Bug' is bugzilla related name, in JIRA - this one called by 'Issue'. In ClearQuest this one is 'CR'.

And one more, ClearQuest has Perl API, but have not Java API. The way to import issues - is Perl scripting with some schedulers, i think so.

Thanks for the observation - that's a good point. In Deskzilla we call this things "artifacts" They are translated into "bugs" on the UI right now, but we'll have to change that once we have the second integration plug-in.



Well, Bugzilla does not have any API whatsoever! And yet we get the bugs from it

I'm afraid that to use Perl scripts to synchronize bugs may be not the best way (remember, this is not a one-time activity - you need to download/upload bugs all the time). It might require a lot of things to be done by the user.

I thought CQ had a web-based interface. Is it possible to integrate with it by emulating user activity via HTTP?


Cheers,
Igor

Hm... Good point Realy, i'll see how it works

We currently use Apache HttpClient + NekoHTML + jdom to get XML document from a HTML page, and then parse the xml tree.

When API is ready, it may have utility classes to simplify integration over HTTP/HTML.