Hi there,

2 feature requests:

1. in the webinterface of Bugzilla only certain operations are allowed in certain states (according to the std. Bugzilla workflow).

Would it be possible to enhance the deskzilla GUI, so that the user
can only select VALID operations ? (e.g. disable certain state changes)

2. in the webinterface i can see the activity view.
This seems to be missing in the deskzilla GUI.


kind regards,
Bernhard.

Hello Bernhard,

Thank you for your suggestions!

As for the workflow, please track the following bug record: http://bugs.deskzilla.com/show_bug.cgi?id=39

When thinking of workflow actions, we'd like to stay away from hard coding the workflow as it is done in Bugzilla; instead, we'd like to give the user the ability to define the workflow.

Viewing bug activity is also something we would like to implement, but I'm afraid this won't be done anytime soon. Probably after a couple of minor releases, unless the public interest in this feature rises.

Best regards,
Igor

Workflow actions are introduced in Deskzilla 1.1, but they are not enforced yet. We keep thinking on improving this feature.

Best regards,
Igor