Hi,

first of all thanks for you pre-configured VM, very usefull !

We are experiencing an issue for the configuration of the VM in production.

The VM has a fixed IP that is 10.39.2.9, we changed the configuration of url_base to the complete URL of the external IP and the firewall is correctly configured to direct the requests to the internal IP

The Bugzilla home page is correctly shown on internet but when we click on the login button the server try to access the internal IP 10.39.2.9 and not the external IP.

Checking twice the parameters we discovered that after a reboot of the VM the url_base was reset to the internal IP.

Any adivice on that?

thanks and regards
Federico

I have the same problem. My machine got hung up last night, so I restarted Virtual Bugzilla this morning. Now my URLs are redirecting to the internal IP address again.

Hello,

Start-up scripts modify the urlbase to the local IP address in case it is numeric, like http://11.22.33.44. This is done to ensure that Bugzilla works regardless of IP address assigned by VMWare.

One of the following will fix your problem:

a) Use host name instead of IP address in urlbase parameter (http://bugzilla.company.com instead of http://1.2.3.4)

b) Disable script that updates the urlbase. To do so, login to VBS console as root/root and edit file /vbs/update-bugzilla-urlbase.sh. In this file, insert the following line as the first line:

Hope this helps!
Igor

Thanks, Igor! I'll try it out.